Transit Projects Coordinator
City of Greenville
Salary: $57,800 – $80,800

Closing Date: Until filled

Job Summary

Under general direction and in compliance with standard operating procedures and policies, manages the bus stop installation process, conducts short-range planning, and analyzes transit data. Acts as the project manager for the installation of bus stops and amenities. Develops and implements recommendations in bus stop locations and spacing. Based on agency needs, assists in route planning, and actively participates in hearings and meetings for public input. Creates extended deviations due to road closures. Using Greenlink’s planning software, ensures all route mapping is up to date. Assists the Director and Transit Planning Manager in organizational strategic planning and creation of goals and objectives, as needed. Presents oral staff reports to the Greenville Transit Authority (GTA) Board of Directors (Board) and public. Responsible for the provision of National Transit Database (NTD) and Transit Asset Management (TAM) reporting to the Federal Transit Administration (FTA) and Operating Statistics (OPSTATS) reporting to the South Carolina Department of Transportation (SCDOT). Remains proficient with new technologies related to public transportation.

Essential Job Functions

  • Oversee Bus Stop Installation Process: Utilize relevant technology including, but not limited to, Geographic Information System (GIS), demographics, census information, and economic factors to prioritize installation of bus stop amenities throughout Greenlink’s service area. Manage the stops permitting process, coordinate with stakeholders such as SCDOT, Greenville County, local municipalities, and private property owners to ensure all documentation is filed appropriately. Write scopes of work for bus stops, amenities, and labor. Use scopes of work to procure amenities and construction services in collaboration with the City’s Procurement division, and in compliance with all applicable federal, state, and local policies and procedures. Oversee the bus stop construction process through project lifecycle, ensure all work is completed in accordance with regulations as outlined in the signed contract, including compliance with the Davis-Bacon Act. Review building permitting within the City of Greenville for compliance with transit amenity requirements. Work with developers to ensure public transit is accounted for in development and redevelopment throughout the current and future Greenlink service area. Attend meetings as related to road and sidewalk improvements to ensure transit stops are also updated. Coordinate with the Transit Operations Division to collaborate on route modifications and amenity upgrades on a regular basis.
  • Conduct Active Planning: Analyze existing transit routes and ensure effective design by implementing route and timetable updates, as needed. Conduct public hearings related to system changes. Utilize data to inform route and system analyses. Participate in the Greenville-Pickens Area Transportation (GPATS) meetings and projects, as needed. In coordination with the Fleet Manager, update the Transit Asset Management (TAM) plan on a regular basis. Support the development, implementation, and continuous improvement of Safety Management System (SMS) processes and activities. Incorporate safety risk management activities in route analysis and bus stop upgrades/installation processes. Document safety issues or concerns directly observed or reported by front-line employees and the public and submit to the Chief Safety Officer.
  • Maintain Intelligent Transit System (ITS) & Infrastructure Database: Utilize Greenlink’s data to create maps in Greenlink’s ITS for internal and public consumption. Ensure internal databases, maps of routes, stops, and amenities are kept up to date, including, but not limited to, those located within Greenlink’s Route Planning Software. Work with ITS vendor and Google Transit to ensure all General Transit Feed Specification-real time (GTFS-rt) information is processing properly. Run reports weekly to ensure ITS is working properly and validate data integrity. Coordinate with various GIS departments to share transit data and maps. Work with Operations staff to troubleshoot issues with ITS.
  • Compile/Submit Monthly KPIs and National Transit Database (NTD) Reporting: Create Key Performance Indicators (KPIs) documentation for the Board and the public. Collect, compile, and analyze Passenger Miles Traveled (PMT) data. Provide operational statistics, working with administrative staff, the Transit Planning Manager, and Director and facilitate the operational information for the NTD Base Report. Obtain NTD data from KPI reports and enter into Federal Transit Administration System (TrAMS). Enter and reconcile monthly ridership reports for both demand response and fixed route service. Create and submit the annual NTD report. Address any outstanding issues that ensue. Coordinate with the FTA and its representatives on the accuracy of the data submitted and certifications held.
Job Requirements
  • Bachelor’s degree in civil engineering, planning, urban studies, business, geography, or a related field.
  • Over two (2) years of experience in project management, civil engineering, transit planning, or a closely related field.
Preferred Qualifications
  • Master’s degree in planning, urban studies, business, or a related field.
  • GIS experience.


Applications are accepted online only at